Section Navigation
5. Gaining an Online Presence
Business to Customer
:Without a website
5.1 eMail Marketing
5.2 Merchant Services
5.3 Creating Mobile Applications
5.4 Newsletters
5.5 Selling on eBay
:Using Third Party Platforms
5.6 Marketing Platforms
5.7 Free Services
5.8 Social Media
:With a Website
5.9 Building a Website: Introduction
5.10 Building a Website: Technical
5.11 Mobile Web Pages
5.12 Professional Pages
5.13 Shopping Carts
5.14 Payment Systems
5.15 Site Hosting
5.16 Webzines
5.17 Auctions
5.18 Blogs
5.19 Content Management Systems
5.20 Web Portals
5.21 Wikis
:With a Website:
Types
5.22 Selling Content
5.23 ePublishing
5.24 Distance Learning
5.25 Selling Advertising
5.26 Becoming an AdSense Publisher
5.27 Becoming an Affiliate
5.28 Selling Physical Goods
5.29 Corporate eCommerce
5.30 eCommerce Servers
5.31 Staying Safe
:Business to Business
5.32 Customer Relationship Management
5.33 Supply Chain Management
5.34 Digital Exchanges
5.35 eProcurement
5.36 Industrial Consortia
5.37 Private Industrial Networks
5.6 Marketing Platforms
Websites and blogs are the best known marketing platforms, but there exist many other ways for companies to get their message across, particularly with Social Media, where content is designed to be disseminated through social interaction via highly accessible and scalable publishing techniques.
Examples
1. Blogs: Blogger,
LiveJournal,
Open Diary,
TypePad, WordPress,
Vox, ExpressionEngine,
Xanga.
2. Micro-blogging / Presence applications: FMyLife,
Jaiku, Plurk,
Twitter, Tumblr,
Posterous, Yammer,
Qaiku.
3. Social networking: Facebook,
Geni.com, Hi5,
LinkedIn, MySpace,
Ning, Orkut,
Skyrock, Qzone,
Vkontakte, RenRen,
Kaixin,
ASmallWorld,
studivz, Xing,
RunAlong.se, Bebo,
BigTent, Elgg.
4. Business networking: LoopDesk,
Ziggs, Xing,
Biznik, Fast
Pitch, Entrepreneur
Connect, EFactor,
Meettheboss,
PartnerUp, PerfectBusiness.
5. Social network aggregation: NutshellMail,
FriendFeed.
6. Events: Upcoming,
Eventful, Meetup.
7. Wikis: Wikimedia,
PBworks, Wetpaint.
8. Social bookmarking/ tagging: Delicious,
StumbleUpon,
Google
Reader, CiteULike.
9. Social news: Digg,
Mixx, Reddit,
NowPublic Multimedia.
10. Photography and art sharing: deviantArt,
Flickr, Photobucket,
Picasa,
SmugMug, Zooomr.
11. Video sharing: YouTube,
Viddler, Vimeo,
sevenload, Zideo.
12. Livecasting: Ustream.tv,
Justin.tv, Stickam,
Skype,
OpenCU.
13. Music and audio sharing: MySpace
Music, The Hype Machine,
Last.fm, ccMixter,
ShareTheMusic.
14. Presentation sharing: slideshare,
scribd.
15. Product reviews: epinions,
MouthShut.
16. Business reviews: Customer
Lobby, yelp.
17. Community Q&A: Yahoo!
Answers, WikiAnswers,
Askville,
Google
Answers Entertainment.
18. Media and entertainment platforms: Cisco
Eos.
19. Virtual worlds: Second
Life, The
Sims Online.
20. Game sharing: Miniclip,
Kongregate.
21. Social media monitoring: Attensity,
Sysomos.
22. Social media analytics: Sysomos
MAP.
23. Information Aggregators: Netvibes.
Not all allow blatant advertising, and companies need to:
1. Study the terms and conditions,
2. Learn from current advertisers,
3. Go cautiously, and
4. Ensure they're providing real content by meeting user's needs.
Creating Sound Tracks and Videos
1. Convert HTML/Word/Text files to MP3 format :
a. Use Verbose
and then convert WAV file to MP3, or use Text
Aloud.
b. Speak into an MP3 encoder: DailyMP3,
MP3 Machine,
Hitsquad,
NCH,
MP3-Converter,
Winamp, Musicmatch
or Blaze Media Pro.
2. Convert audio files to MP3 format for web download:
a.
Convert to MP3 format and then link to RSS
feeds.
3. Create videos use the free/cheap CamStudio
program, or do an Internet search for others.
Software
1. Content Buzz.
Submits videos and gets backlinks for them.
2. XGenSEO.
Automated social marketing software.
3. Brand
Monitoring. Mash article listing 10 free tools.
Services
1. Awareness.
Publishes, manages, and measures your effort across social media channels.
2. Andiamo
Systems. 'Word of Mouth Measurement'.
3. Dolphin
Social Network Hosting. Hosts your own social website.
4. JitterJam.
Manages your output from a single site.
5. Sentiment
Metrics. Blog and social media measurement.
6. SocialGo.
Creates and hosts your own social website.
7. Top
15 Free SEO Tools. Provides for free many versions of otherwise
expensive seo software.
8. Xtract. Analyses
behavior, interactions and demographic data from your subscriber network.
9. YourMembership.
Creates and hosts your own social website: $1495 setup plus $5995/year.
Questions
1. What are the three most commonly used marketing platforms on the
Internet?
2. Name the platforms available for marketing
a. software,
b. music and videos,
c. community services,
d. games and virtual worlds.
3. What advantages do such platforms offer?
Sources and Further Reading
1. O'Reilly Webcast: The Science of Social Media Marketing by Dan Zarrella. Febuary 2010. Extended (55 min) YouTube video of customer behavior.2. Social Media by Michael Fruchter. January 2009. 27 page presentation on the essence of social media marketing.
3. How to use New Media Case Studies. 76 page in-depth online book presentation.
4. How to Build LinkedIn Groups by Lawrence Harte. Ezine Articles. Brief article providing the basics..
5. Social Marketing Metrics by Jack Humphrey. Friday Traffic Report. What you need to measure, and do with the figures.
6. Social Media. Wikipedia. Outline with statistics and extensive links.
7. Social Media Marketing: An Hour a Day by Dave Evans. Sybex. October 2008.
8. The Social Media Bible: Tactics, Tools, and Strategies for Business Success by Lon Safko and David K. Brake. Wiley. May 2009.
9. Social Media Marketing For Dummies by Shiv Singh. For Dummies. October 2009.
10. The Social Media Marketing Book by Dan Zarella. O'Reilly. November 2009.
11. The Social Media Marketing Book.AVI. Ed Peterson's review of Dan Zerrella's book.